+1-855-211-0932 (ID:203752)
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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will open. It contains thorough info about all the actions that you can perform on the given page. Each popup appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich library of educational videos clarifying how to work with our Control Panel. They're meant for those of you who would like to see how things are being done rather than only reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the answer you are looking for, take a look at our comprehensive FAQ database, which contains questions asked by actual users and provides real solutions. We regulary update our Frequently Asked Questions database with new questions & answers in order to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, we have a excellent team of client support engineers available 24/7/365 and eager to assist you with any query. Each support ticket you send will be replied to in less than 60 minutes (the average ticket response time is approximately 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 203752

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com